Christian Web Hosting
Christian Family Host Terms of Service
By ordering our services in any way you are agreeing to be bound by our terms and conditions below.
Policy and Service Guidelines
We want to provide the best possible service to our customers and to do so, we have to set forth the following guidelines. These terms and conditions override any email, phone, chat session, or contact of any kind with any member of our staff. This Registration Agreement ("Agreement") also sets forth the terms and conditions of your use of this site to register a domain name on the Internet. This Agreement will become effective when accepted by both parties.
You agree that your site will not contain anything that contradicts the following:
- God is the sovereign creator and ruler of the universe. He exists eternally in three persons: Father, Son and Holy Spirit.
- Jesus the Christ is the Son of God, the only Savior and Lord of mankind. Apart from Him there is no salvation.
- The Holy Spirit is the initiator and enabler for the Christian life.
- The Bible is the authoritative Word of God, the only rule of faith and practice, providentially preserved without error.
- Man is a sinner; therefore alienated from God, and under His wrath and curse.
- Salvation is by God's grace, freely given through faith, and not earned by any merit of man.
- If you are a business then you pledge to uphold the highest Biblical code of ethics and commit to conducting all transactions according to Kingdom principles.
The Apostles Creed:
We believe in God, the Father Almighty,
creator of heaven and earth.
We believe in Jesus Christ, God's only Son, our Lord,
who was conceived by the Holy Spirit,
born of the Virgin Mary,
suffered under Potius Pilate,
was crucified, died, and was buried;
he descended to the dead.
On the third day he rose again;
he ascended into heaven,
he is seated at the right hand of the Father,
and he will come again to judge the living and the dead.
We believe in the Holy Spirit,
the holy catholic church,
the communion of saints,
the forgiveness of sins,
the resurrection of the body,
and the life everlasting. AMEN.
All services provided by us may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States, Federal, State, City, Country or Province law is prohibited. This includes, but is not limited to: copyrighted material, trademark, intellectual property, material we judge to be threatening or obscene, or material protected by trade secret and other statute without proper authorization. The subscriber agrees to indemnify and hold harmless Christian Family Host from any claims resulting from the use of the service which damages the subscriber or any other party.
Pornography and sex-related merchandising and material is prohibited on all sites hosted by Christian Family Host. This includes sites that may infer sexual content, or links to adult content elsewhere. Christian Family Host will be the sole arbiter in determining violations of this provision. If pornography is found on our server, the offending domain will be deleted immediately with no warning and no refunds of money will be given.
Also prohibited are sites that promote any illegal activity or present content that may be damaging to Christian Family Host servers or any other server on the internet. Links to such materials are also prohibited.
Examples of unacceptable content or links:
Hacker / Cracker programs or archives
Christian Family Host will be the sole arbiter as to what constitutes a violation of this provision.
Your site cannot promote demonic, occult, satanic, new age or anti-Christian values or beliefs; cannot promote pro-choice or pro-abortion views; cannot promote gay or lesbian lifestyle views; cannot promote a distorted view or faulty interpretation of the Holy Bible (we are not talking about disputes between KJV and NIV, we are talking of obvious misconstruing of God's Word such as saying that Jesus was not God) Not only can you not have offending material on your sites, but you cannot have links to any sites with offending material on them or material listed above.
If links to any offending sites are found, we will ask you to remove them and if you do not comply, we will then have to remove your account from our server. The above listing is not complete by any means. Christian Family Host will be the sole arbiter as to what constitutes a violation of this provision. Christian Family Host has the right to ask anyone to leave for any offending reason at our discretion. At Christian Family Host's discretion, access to Christian Family Host's server (and your account) may be revoked at any time for abusive conduct on the system and / or the Internet and its resources as a whole.
Spamming, or the sending of unsolicited e-mail or message board posts including, without limitation, commercial advertising and informational announcements, from our server(s) or using an e-mail address or domain that is maintained on an Christian Family Host machine as reference in that spam is STRICTLY prohibited. Domains and sites are subject to being canceled immediately off of our server as well as fined no less than $500 US. A user shall not use another site's mail server to relay mail without the express permission of the site. Christian Family Host will be the sole arbiter as to what constitutes a violation of these provisions.
To reduce loads on our servers we have imposed a restriction on how many times you may check your e-mail in an hour. This limit is 60 times. This does not mean that you will lose any e-mail during that given time, it just means that you cannot sit with your e-mail program open and hit the receive button every 30 seconds.
To reduce the possibility of spam and to reduce the load on our servers we have imposed a restriction on how many e-mails each domain may send out in a given hour. That limit is 250 per hour. We believe that 6000 e-mails in a 24 hour period of time is plenty.
We reserve the right to change the packages that we offer in any way without prior notice. We will normally send out an announcement when we change things but we reserve the right not to.
System and Network Security
Violations of the Christian Family Host system or network security are prohibited, and may result in criminal and civil liability. Christian Family Host will investigate incidents involving such violations and may involve and will cooperate with law enforcement if a criminal violation is suspected. Examples of system or network security violations include, but not limited to, the following:
1. Unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without express authorization of the owner of the system or network.
2. Unauthorized monitoring of data or traffic on any system or network without express authorization of the owner of the system or network.
3. Interference with service to any user including, but not limited to, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks.
4. Forging of any TCP-IP packet header or any part of the header information in an e-mail or a newsgroup posting.
Christian Family Host reserves the right to report illegal activities to any and all regulatory, administrative, and / or governmental authorities for prosecution.
We currently do not allow IRC or IRC bots to be operated on our servers.
The client must be 18 years of age to obtain our hosting services. If a client is under the age of 18 and would like to obtain our hosting services then it is necessary for a parent or guardian to enter this agreement.
Any attempt to undermine or cause harm to a server, or customer, of Christian Family Host is strictly prohibited.
Posting the same or similar message referencing your domain hosted with us in any way to one or more news groups (excessive cross-posting or multiple-posting, also known as "SPAM") is explicitly prohibited.
Background Running Programs and Responsible CGI use
We may give you the freedom in executing CGI programs at no cost. Other providers limit their users access to CGI. We do not. The only favor we ask in return is that you respect CPU usage. It would be unfair to other users to run a program that hindered the performance of a server. We reserve the right to disable any CGI script that affects normal server operation.
No database may be used for logging of information available through our server logs. Databases are only to be used for Christian Family Host hosted web sites, and no outside access will be granted. No cron job may run more than once every two hours and must be set up to "nice" at a value of 10 or greater.
We may allow programs to run continually in the background. These are considered on a case-by-case basis and an extra charge will be incurred based on system resources used and operational maintenance needed.
Excessive Use of Resources
While we do offer our resellers many things unlimited such as the following:
Un-Metered Pop3 Mail
Un-Metered Auto Responders
Un-Metered MySql DB's
Un-Metered Mailing Lists
Un-Metered FTP Accounts
excessive use of these resources could cause your account to be suspended or terminated. A warning will be issued prior to suspension and/or termination. Excessive use is defined as using more then 3% of system resources.
Christian Family Host maintains control and any ownership of any and all I. P. numbers and addresses that may be assigned to the client and reserves in its sole discretion the right to change or remove any and all IP numbers and addresses. (you retain the ownership of your domain name and all material owned by you contained in your site.)
You agree to defend, indemnify and hold harmless Christian Family Host and any applicable domain name registry, including directi.com, and the directors, officers, employees and agents of each of them, for any loss, damages or costs, including reasonable attorneys' fees, resulting from any third party claim, action, or demand related to your domain name or the use thereof. This indemnification is in addition to any indemnification required under the Dispute Policy. We do not own your domain name nor do we want to (unless you do not pay for it and we have to transfer the ownership to us - see the section on domain registration above) and we do not claim ownership of your content. It is completely yours. All content on your web site is considered a publication of yours and we are not to be held responsible for anything you present on the web through your domain in any way.
Limitation of Liability (Hosting)
Christian Family Host shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from Christian Family Host servers going off-line or being unavailable for any reason whatsoever. Further, Christian Family Host shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of Christian Family Host servers. All damages shall be limited to the immediate termination of your service. Christian Family Host, will not be held responsible for any problems that a client's customer may have. We will always do our best to keep things running smoothly and to ensure that your web experience is the best. We disclaim any and all loss or liability resulting from, but not limited to:
(1) loss or liability resulting from access delays or access interruptions;
(2) loss or liability resulting from data non-delivery or data mis-delivery;
(3) loss or liability resulting from acts of God;
(4) loss or liability resulting from the unauthorized use or misuse of your Account Number, Password or security authentication;
(5) loss or liability resulting from errors, omissions, or misstatements in any and all information or service(s) provided under this agreement;
(6) loss or liability relating to the deletion of or failure to store e-mail messages;
(7) loss or liability resulting from the development or interruption of your Web site;
(8) loss or liability from your inability to use our mail service; or
(9) loss or liability from the use of our mail service; or
(10) loss or liability that you may incur in connection with our processing of your application for our services, our processing of any authorized modification to your domain name record or your agents failure to pay any fees, including the initial registration fee or re-registration fee.
Limitation of Liability (Domain Registration)
YOU AGREE THAT Christian Family Host AND/OR Directi WILL NOT BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY LOSS THAT MAY OCCUR DUE TO (a) ANY LOSS OF REGISTRATION OF A DOMAIN NAME, (b) THE USE OF YOUR DOMAIN NAME, (c) ACCESS DELAYS OR ACCESS INTERRUPTIONS TO Christian Family Host /Directi's REGISTRATION SYSTEM; (d) THE NON-DELIVERY OR MISDELIVERY OF DATA BETWEEN YOU AND Christian Family Host ; (e) EVENTS BEYOND Christian Family Host CONTROL; (f) THE PROCESSING OF THIS APPLICATION; (g) THE PROCESSING OF ANY MODIFICATION TO THE RECORD ASSOCIATED WITH YOUR DOMAIN NAME, (h) THE FAILURE OF YOU OR YOUR AGENT TO PAY ANY FEES HEREUNDER; OR (i) THE APPLICATION OF THE DISPUTE POLICY. FURTHER, Christian Family Host, OR Directi WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EVEN IF Christian Family Host HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL Christian Family Host MAXIMUM LIABILITY EXCEED THE TOTAL AMOUNT PAID BY YOU TO Christian Family Host FOR REGISTRATION OF YOUR DOMAIN NAME DURING THE PRIOR 3 YEARS. TO THE EXTENT APPLICABLE STATE DOES NOT ALLOW THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, OUR LIABILITY IS LIMITED TO THE MINIMUM EXTENT PERMITTED BY LAW.
All sales/services/subscriptions are FINAL with the exception of our 30 day money back guaranatee, no refunds. However, if our servers or network goes down for unexpected maintenance/our servers going off line for an unreasonable amount of time, we will give you a credit on your next months hosting. By activating your account with Christian Family Host, you agree to the above policies and disclaimer. Upon requesting an account activation, you are required to accept these policies, guidelines, and disclaimer and a copy of your acceptance is forwarded along with your activation request to be maintained within your account information.
Refunds and 30 Day Money Back Guarantee
Christian Family Host offers a 30 day money back guarantee. This 30 day money back guarantee covers you in the event that we fail to provide the services in which you have purchased. In the event that we fail to provide you with the services you have purchased please send e-mail via our contact form and request your refund. Refunds will be issued within 30 days of reciept of refund request.
Setup fees are Non-Refundable.
Dedicated Servers and Server Leases
Use of Christian Family Host's Service constitutes acceptance and agreement to Christian Family Host's AUP (Acceptable Use Policy) as well as Christian Family Host's TOS (Terms of Service). From herewith in this TOS, AUP, and SLA, the usage of "us", "we", "our", "ours" shall constitute reference to Christian Family Host, the usage of "you", "your", "they", "them" shall refer to client / customer of Christian Family Host.
Acceptance of Contractual Agreement
1. Client agrees that by placing an order either by means of electronic ordering (web order form) or submitting a written contract, and receipt of such order by Christian Family Host, that you are agreeing to our TOS, AUP, and SLA. No Modifications of said contract by customer is allowed.
2. Christian Family Host will provide, and Customer will purchase and pay for, the Services, and service fees specified in the Order for the applicable Service Description. Customer acknowledges that the service, and service fees have been communicated to the customer, and that they are aware of all applicable charges as per contract, AUP, SLA, and TOS. Customer also understands that any promotional offers unless specified in contractual terms will not be applicable to their individual service.
3. In connection with any Hosting Services, if Customer's actual bandwidth usage in any month exceeds allotted amount, specified in Customer's contract, Customer will pay Christian Family Host any additional fees as specified.
Establishment of this service is contingent upon receipt of payment from Customer to Christian Family Host. Subsequent payments are due on the anniversary date of the month for that month's service, unless customer requests all monthly payments to be consolidated to one specific billing date. Any additional services relative to a primary hosting account, will be prorated to the primary hosting account's monthly recurring billing date, along the following guidelines of prorating methodology: (total monthly fees/ 30) * number of days to monthly recurring billing cycle. Any setup fees will be charged full setup fee pricing, and are applied at time of initial request of such services.
Payments and Fees:
Payment is due on the defined monthly recurring billing date of each month. Credit cards that are declined for any reason are subject to a $10.00 declination fee. Checks that are returned for any reason are subject to a $25.00 return check fee. Service will be interrupted on accounts that reach 5 days past due or are returned checks or declined credit cards.. Service interrupted for any reason is subject to a $200.00 reconnect charge. Accounts not paid by due date are subject to a $7.95 late fee. Accounts that are not collectable by Christian Family Host will be turned over to an outside agency for collection. If your account is turned over for collection, you agree to pay the company a "Processing and Collection" Fee of not less than Fifty($50.00) nor more than One Hundred, Fifty($150.00)
Christian Family Host may temporarily deny service or terminate this Agreement upon failure of Customer to pay charges when due. Such termination or denial will not relieve Customer of responsibility for the payment of all accrued service fees, or any collection fees. Any account that is delinquent for a period of 3 months will have all files removed from server.
All requests for canceling any service / services must be made in writing with at least 30 days notice but not more than 60 days prior written notice and emailed via our Contact Form. Confirmation Receipt of cancellation will be sent within 24 hours of our normal cancellation department hours of 9AM to 5PM PST Monday - Friday
Refunds and Disputes:
All payments to Christian Family Host are non-refundable. This includes any setup fees and monthly fees regardless of usage. All billing disputes must be reported within 30 days of the time the dispute occurred. Disputed charges to your credit card issuer, also known as chargebacks, in Christian Family Host's discretion which is valid, under the terms and conditions of our SLA, AUP, and TOS, will result in service interruption, and reconnection fees to restore the desired service.
Refusal of Service
Christian Family Host shall be the sole arbiter of what is and is not a violation of these acceptable use policies. Christian Family Host reserves the right to terminate any account at any time and for any reason. Christian Family Host reserves the right to delete all content and files upon termination. Christian Family Host reserves the right to withhold any pre-paid funds for any site removed for violations of these policies. Christian Family Host ,reserves the right to refuse, cancel, or suspend service at our sole discretion.
In the event that any provision of this Agreement is deemed unenforceable or invalid, such un enforceability or invalidity shall not affect the remainder of this Agreement. Christian Family Host may amend or replace such provision with one that is valid and enforceable and which achieves, to the extent possible, the original objectives and intent of Christian Family Host as reflected in the original provision.
This Agreement and all rights hereunder shall be governed by the laws of the State of Colorado. Any action relating to this Agreement or to your use of the Christian Family Host site shall be brought exclusively in the courts of the state of Colorado in the USA.
Christian Family Host reserves the right to change the Acceptable Use Policy without prior notice or warning. Non-enforcement of any part of the Acceptable Use Policy does not constitute consent.
All Sub-Networks and distributive hosting sites of Christian Family Host must adhere to the above policies.
Complaints regarding Illegal Use or System or Network Security issues and complaints regarding email abuse or SPAM should be sent via our contact form to our abuse team.
Failure to follow any term or condition will be grounds for immediate shut down and removal of all files.