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Support Options


Christian Family Host prides itself in customer service and we have provided you with a variety of ways to receive the support you need and deserve. Other support options are in the works to make ensure your needs are met regardless of the situation you are in.


We will soon be offering full documentation and/or tutorials on various options within your website.

Trouble Ticket:

You can login to our support desk at any time to submit a Trouble Ticket. Ticket support is available 24/7/365. Tickets are generally answered with a matter of minutes from the time you submit it, however it can take as long as 4-6 hours for your ticket to be answered.

Phone Support:

Presently we do not offer phone support. Phone support is currently being addressed and analyzed to better serve your needs. Phone numbers will be posted when the new system is in place. Until this takes place please use the trouble ticket system.

Online Help:

At the present time we do not have a live support desk. We expect to set up online help in the near future.

Email Support:

We do not advertise our email addresses in an effort to thwart the bots and harvesters that seek these addresses for the purpose of spam. You may use our contact form and simply select the department you wish to contact.

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